Check your device and account
- Open Settings and note the device model and software version.
- Confirm the provider supports that Apple device and region.
- Connect to a trusted Wi-Fi network and install any available iOS, iPadOS or tvOS update.
Set up on Apple devices.
Check the exact model, software version and App Store region with the provider. The available apps can differ between Apple TV and iPhone/iPad.
APPLE DEVICES
Get the app from Apple
- Open the App Store on the Apple device.
- Search for the official app name supplied by the authorized provider.
- Review the publisher and compatibility information, then install from the store.
Sign in and protect your account
- Launch the app and follow the provider’s official account setup steps.
- Use Face ID, Touch ID or a device passcode where available.
- Do not send passwords, one-time codes or account screenshots to anyone.
Can an iPhone app be installed on Apple TV?
Not necessarily. Apple TV and iPhone/iPad have separate app compatibility. Confirm that the provider supports each device you plan to use.
HAVE A QUESTION?
Contact details Confirm the details with the business.
Plans, prices and compatibility are confirmed directly with the business.